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ChatApp Partner

ChatApp is a communication platform that connects WhatsApp, Telegram, and other messaging channels directly into Bitrix24.

Official WhatsApp & Telegram Integration for Bitrix24

ChatApp Partner

ChatApp is a communication platform that connects WhatsApp, Telegram, and other messaging channels directly into Bitrix24 — allowing your sales, support, and service teams to manage conversations inside one unified CRM.

As an official ChatApp partner, VAM Consulting helps UAE and GCC businesses set up a secure, reliable, and fully integrated WhatsApp communication environment inside Bitrix24.

  • No switching between apps.
  • No lost conversations.
  • No messages stuck on personal devices.
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Why ChatApp

ChatApp provides a stable, API-based connection between WhatsApp and Bitrix24, giving companies a communication layer that is:

  • Official
  • Secure
  • Scalable
  • Suitable for multi-agent teams
  • Built to support automation
  • Integrated cleanly with CRM activities


It is designed specifically for businesses that need structured WhatsApp communication within their CRM — not scattered across employee phones.

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WhatsApp API & Broadcast Messaging

Using ChatApp’s official WhatsApp Business API connection, your business can send large-scale, compliant WhatsApp broadcasts directly through Bitrix24.

This is ideal for service alerts, confirmations, follow-up messages, promotions, and segment-based campaigns.
All messages are delivered using approved templates, ensuring reliability, high deliverability, and a professional customer experience.

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Built-In WhatsApp Chatbot

ChatApp includes a simple and reliable chatbot constructor that automates early-stage communication on WhatsApp.
It can greet customers, collect information, route chats to the right team, respond outside business hours, and trigger CRM actions in Bitrix24.

This creates faster response times, reduces manual workload, and ensures every new inquiry enters the CRM cleanly and consistently.

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What ChatApp Enables Inside Bitrix24

01
WhatsApp Integrated Directly Into Bitrix24

Your team sends and receives WhatsApp messages from inside Bitrix24, while clients continue using WhatsApp normally.

This means:

  • No personal numbers
  • No phone switching
  • No inconsistent behavior
  • No lost conversation history

 

Everything is inside your CRM.

02
Multi-User WhatsApp Handling

ChatApp allows multiple employees to work on the same WhatsApp number through Bitrix24.
This is essential for sales teams, support teams, real estate agents, clinics, and multi-branch operations.

No more “this client is on my personal phone” problems.

03
Automatic Contact & Deal Creation

When a new client messages you:

  • ChatApp can automatically create a Contact and Deal in Bitrix24
  • The entire WhatsApp conversation is stored in the CRM card

Your team always has the full context.

04
WhatsApp Templates & Quick Replies

ChatApp supports WhatsApp Business templates, making it easier for teams to:

  • Reply faster
  • Keep messages consistent
  • Maintain a professional tone

 

Perfect for confirmations, reminders, and first replies.

05
Voice Messages, Images, Files & More

Your team can send and receive:

  • Voice notes
  • PDFs, images, documents
  • Messages with formatting
  • Location pins

 

All from inside Bitrix24 — and all logged in the CRM timeline.

06
Chat Routing & Team Visibility

Depending on your configuration, chats can be:

  • Assigned to specific agents
  • Distributed across teams
  • Escalated to supervisors
  • Reassigned with full history

 

Managers gain visibility, sales teams gain control, and customers get faster replies.

07
Automation Support (Within Bitrix24)

ChatApp works smoothly with Bitrix24 automations:

  • Status updates
  • Task creation
  • Follow-up reminders
  • Notifications
  • Pipeline movement logic

 

It ensures WhatsApp communication fits into your business process — not outside of it.

Why Choose VAM Consulting as Your ChatApp Partner

01
Experience Across Industries

We implement WhatsApp communication systems for:

  • Real estate
  • Healthcare clinics
  • Retail
  • Services
  • Call centers
  • Education
  • Logistics
  • Professional services
04
Secure Implementation

We ensure:

  • Proper API usage
  • Clean user permissions
  • Role-based access
  • Controlled team visibility
02
Clean, Professional Setup

We handle the entire setup — provisioning numbers, connecting the service, and linking it to Bitrix24 — ensuring everything works reliably from day one.

03
CRM-Aligned Configuration

We configure ChatApp to match your internal workflows:

  • Sales pipelines
  • Support queues
  • Assignment rules
  • Notification logic
  • Reporting structure
05
Ongoing Support

We support your team with:

  • Adjustments
  • Troubleshooting
  • Training
  • Scaling and optimization

Create a Professional WhatsApp Communication System

With ChatApp integrated into Bitrix24 — and VAM Consulting implementing it — your WhatsApp communication becomes:

  • Organized
  • Centralized
  • Trackable
  • Faster
  • More professional
  • Easier to manage and monitor

 

Perfect for businesses that rely heavily on WhatsApp to communicate with customers across the UAE and GCC.

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