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3CX Partner
Professional Telephony & Call Center Solutions
Empower your business with a reliable, flexible, and fully integrated phone system supported by a certified 3CX Partner.
VAM Consulting helps companies across the UAE, GCC, and internationally deploy 3CX as a complete telephony and call center solution — integrated seamlessly with Bitrix24 and built for performance.
Whether you’re setting up a sales floor, a support center, or a multi-branch communication system, 3CX gives you complete control over your calls, queues, recordings, routing, and reporting.
With VAM as your implementation partner, you get a system engineered for clarity, speed, and measurable performance.
Why 3CX?
3CX is one of the world’s most flexible and cost-effective business phone systems, offering:
- High-quality VoIP calling
- Call queues & waiting rooms
- IVR menus & auto-attendants
- Call recording
- Call monitoring (listen, whisper, barge)
- Mobile & desktop apps
- Web-based softphone
- WhatsApp & live chat channels
- Video conferencing
- CRM integrations
- Scalable seat licensing
It’s powerful enough for enterprise call centers, yet simple enough for everyday business needs.
Why Work With VAM Consulting for 3CX
01
Expert Implementation & Call Flow Architecture
We design professional call flows tailored to your business:
- IVR menus (Sales, Support, Billing, HR…)
- Multi-branch routing (Dubai, Abu Dhabi, Riyadh, Amman…)
- Time-based routing (workdays, after-hours, Ramadan hours)
- Department-based queues
- VIP call routing
- Failover & redundancy options
This ensures your callers always reach the right person, at the right time.
02
Deep Integration with Bitrix24 (Gold Partner Expertise)
We specialize in connecting 3CX with Bitrix24 to create a true communication command center:
- Call pop-ups
- Auto lead creation for unknown callers
- Logging call history inside CRM
- Linking call recordings to client profiles
- Speed dialing & in-CRM calls
- Click-to-call
- Agent dashboards
- Call-driven automation
Result: Your sales, support, or call center team becomes faster, more informed, and more efficient.
03
Cloud & On-Premise Deployment
We support both:
Cloud (Hosted):
- Fast setup
- Lower cost
- Easy scaling
- Ideal for SMBs and remote teams
On-Premise (Self-Hosted):
- Full control & ownership
- Secure environments
- Private networks / VPN
- Custom configuration
- Higher compliance
- Ideal for enterprises and government-linked organizations
We can host on:
- UAE-based servers
- AWS
- Azure
- Your internal infrastructure
04
Full Call Center Setup & Optimization
We implement complete call center environments:
- Agent seats
- Supervisor dashboards
- Listen/Whisper/Barge functions
- Call recording & retention
- Wallboards
- Performance reports
- SLA monitoring
- Abandoned call recovery
- Quality assurance processes
This transforms your call center into a measurable, performance-driven operation.
05
Multi-Country Delivery (No Geography Limits)
Just like our Bitrix24 work, our 3CX implementations are delivered in:
- UAE
- KSA
- Jordan
- Qatar
- Oman
- Lebanon
- Iraq
- Egypt
- Turkey
- USA
We support remote teams, hybrid operations, and companies with distributed offices.
What We Deliver as Your 3CX Partner
Perfect for Businesses That Need
- A reliable phone system
- Multi-branch communication
- Professional call handling
- Scalable call center operations
- CRM-linked telephony
- High-quality voice and video
- Better reporting & performance visibility
- Low-cost international calling
- Remote or hybrid team support
Build a Professional Telephony System With 3CX + VAM Consulting
We help you create a complete communication environment — optimized for your industry, integrated with your CRM, and built for growth.
Work with a partner who understands both technology and business operations.
